Terms Of Service
Welcome to Firehub (“the Service”), provided by Firehub.ai (“we,” “our,” or “us”). By using our Service, you agree to these Terms of Service (“Terms”). Please read them carefully as they outline your rights, obligations, and responsibilities while using our platform.
1. Description of Service
Firehub is a comprehensive software-as-a-service (SaaS) platform designed to support businesses with a wide range of tools and functionalities, including but not limited to customer relationship management (CRM), marketing automation, data analytics, and other advanced solutions to enhance operational efficiency and drive business growth. Our mission is to empower businesses with innovative, user-friendly technology that optimizes performance and delivers measurable results.
2. Subscription Model
Our services are offered on a flexible subscription basis, allowing customers to choose plans that best meet their specific needs. Details of our subscription plans, including pricing, features, and terms, can be found at [https://firehub.ai](https://firehub.ai). Subscribing to Firehub indicates your agreement to pay the subscription fees, applicable taxes, and any additional charges in accordance with the payment terms provided. Payments are processed securely, and users are encouraged to review our billing practices carefully to avoid misunderstandings.
3. Cancellation and Refund Policy
To cancel your subscription or request a refund, you must email us at firesupport@firehub.ai before the next billing cycle begins. Refunds, if granted, will be considered on a case-by-case basis and are at our sole discretion, taking into account the specific circumstances outlined in your request. Customers are encouraged to provide detailed information to expedite the review process. Once a subscription is canceled, access to paid features may be immediately revoked.
4. Client Responsibilities
As a client of Firehub, you agree to the following responsibilities:
– Maintaining accurate and up-to-date account information, including email addresses and billing details, to ensure uninterrupted service.
– Using the Service in compliance with all applicable laws and regulations, including those governing online conduct and content.
– Promptly contact us at firesupport@firehub.ai if you require assistance, encounter technical difficulties, or have any questions regarding your account or the Service. Timely communication helps us address your concerns efficiently.
5. Service Availability
We strive to maintain uninterrupted access to Firehub to provide you with a reliable experience. However, due to factors beyond our control, such as scheduled maintenance, system updates, or unforeseen technical issues, occasional downtime or interruptions may occur. In such instances, we encourage users to email us at firesupport@firehub.ai with details of the issue so our support team can investigate and resolve it as quickly as possible. Your patience and understanding during these situations are greatly appreciated.
6. Limitation of Liability
To the fullest extent permitted by law, Firehub.ai and its affiliates, employees, and partners will not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of revenue, data, or business opportunities arising from the use or inability to use the Service. Users acknowledge that they are responsible for their use of the platform and any outcomes resulting from it.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of Canada and the United States. Any disputes arising out of or relating to these Terms or the Service shall be submitted to the exclusive jurisdiction of the courts located in Ontario. By agreeing to these Terms, you consent to the personal jurisdiction of these courts for resolving any disputes.
8. Changes to the Terms
Firehub.ai reserves the right to modify or update these Terms at any time to reflect changes in our practices, legal requirements, or platform functionalities. Any changes will become effective upon posting the updated Terms on our website. We recommend reviewing this document periodically to stay informed. Continued use of the Service after modifications constitutes acceptance of the revised Terms.
9. Contact Us
If you have any questions, concerns, or feedback regarding these Terms, please do not hesitate to contact us at firesupport@firehub.ai. Our team is committed to providing prompt and helpful responses to ensure your satisfaction.
By using Firehub, you acknowledge that you have read, understood, and agree to these Terms of Service. Your adherence to these Terms enables us to deliver a secure, efficient, and high-quality service tailored to meet your needs.
Sales and Marketing Automation like you've never experienced it before.
Contact
- (647) 560-7880 / (646) 687-7559
- firesupport@firehub.ai